Privacy Policy

Last Updated: February 18, 2026

BestAusPokie (“we,” “us,” or “our”) operates the website https://bestauspokie.com (the “Website”). We are committed to protecting and respecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website and use our free social gaming services.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

About Us

BestAusPokie is a free social gaming platform designed for entertainment purposes only. All games on this Website are played using virtual coins and do not involve real money, cash prizes, or any form of real‑world value. Our Website is intended for adult users aged 18 and over only.

Company Details:

1. Information We Collect

In accordance with Australian Privacy Principle 3 (APP 3), we only collect personal information that is reasonably necessary for our functions and activities. We may collect the following types of information:

1.1 Personal Information You Provide

When you voluntarily interact with our Website, you may provide us with certain personal information, including but not limited to:

  • Your name
  • Email address
  • Any other information you choose to provide when contacting us or submitting forms

We collect this information when you register an account, contact us via our contact form, subscribe to our communications, or otherwise interact with us.

1.2 Information Collected Automatically

When you access and use our Website, we may automatically collect certain non-personal and technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Referring website or URL
  • Pages visited, time spent on pages, and navigation patterns
  • Date and time of access
  • General geographic location (city/region level, derived from IP address)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device when you visit our Website. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

1.4 Information We Do Not Collect

As a free social gaming platform that does not involve real-money transactions, we do not collect:

  • Credit card or banking information
  • Government-issued identification numbers
  • Financial account details
  • Any payment-related data

2. How We Use Your Information

In accordance with Australian Privacy Principle 6 (APP 6), we use your personal information only for the primary purposes for which it was collected, or for related secondary purposes where you would reasonably expect such use. Specifically, we use your information to:

  • Provide, operate, and maintain our free social gaming platform
  • Manage user accounts and provide customer support
  • Improve, personalise, and expand our Website and gaming experience
  • Understand and analyse how you use our Website
  • Respond to your enquiries, comments, and support requests
  • Send you updates, promotional materials, and information about new games and features (only with your consent, and you may opt out at any time)
  • Monitor and analyse usage trends, patterns, and activities for internal purposes
  • Detect, prevent, and address technical issues, fraud, or unauthorised access
  • Ensure the security and integrity of our Website
  • Comply with legal obligations, including applicable Australian laws and regulations
  • Enforce our Terms and Conditions and other policies

3. Legal Basis for Processing

Under the Australian Privacy Act 1988, we process your personal information based on one or more of the following grounds:

  • Consent: You have given us your consent to process your personal information for specific purposes.
  • Legitimate Interest: Processing is necessary for the operation of our Website and services.
  • Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

4. Disclosure of Your Information

In accordance with Australian Privacy Principle 6 (APP 6), we do not sell, rent, or trade your personal information to third parties. We may disclose your personal information only in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our Website, conducting analytics, or delivering services on our behalf (such as hosting providers, analytics platforms, and email delivery services). These service providers are contractually bound to use your information only for the specified purposes and to maintain its confidentiality.
  • Advertising Partners: We may share aggregated, non-personal information with advertising partners, including Microsoft Advertising, to deliver relevant advertisements and analyse advertising performance. This data does not identify you personally.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities, including courts, law enforcement agencies, or government bodies in Australia.
  • Protection of Rights: We may disclose your information to protect and defend our rights, property, or the safety of our users or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  • Consent: We may share your information with your explicit consent or at your direction.

5. Overseas Disclosure

In accordance with Australian Privacy Principle 8 (APP 8), we inform you that your personal information may be disclosed to recipients located outside Australia. This may include service providers and partners located in countries such as the United States, the United Kingdom, and countries within the European Union. Before disclosing personal information overseas, we take reasonable steps to ensure that the overseas recipient handles your information in accordance with the Australian Privacy Principles.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will take reasonable steps to securely destroy or de-identify it in accordance with APP 11.

7. Data Security

In accordance with Australian Privacy Principle 11 (APP 11), we take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:

  • Use of SSL/TLS encryption for data transmitted between your browser and our servers
  • Secure hosting infrastructure with regular security updates
  • Access controls and authentication measures to restrict access to personal information
  • Regular security reviews and monitoring of our systems

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to taking all reasonable precautions.

8. Your Rights Under the Australian Privacy Act

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the following rights regarding your personal information:

  • Right of Access (APP 12): You have the right to request access to the personal information we hold about you. We will respond to your request within a reasonable period (generally within 30 days).
  • Right of Correction (APP 13): You have the right to request correction of any inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information we hold about you.
  • Right to Anonymity (APP 2): Where practicable, you have the option of not identifying yourself, or of using a pseudonym, when interacting with us.
  • Right to Opt Out of Direct Marketing (APP 7): You may opt out of receiving direct marketing communications from us at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Right to Complain: If you believe we have breached the Australian Privacy Principles, you have the right to lodge a complaint with us. We will investigate and respond to your complaint within 30 days.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

9. Notifiable Data Breaches

In accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988, if we experience an eligible data breach that is likely to result in serious harm to any individuals whose personal information is involved, we will promptly notify affected individuals and the Office of the Australian Information Commissioner (OAIC).

10. Advertising and Analytics

We may use third-party advertising and analytics services to help us understand Website usage and deliver relevant advertisements. These services may include:

  • Microsoft Advertising (Bing Ads): We may use Microsoft Advertising’s Universal Event Tracking (UET) to track conversions and optimise advertising campaigns. Microsoft may collect certain information through cookies and similar technologies. For more information, see Microsoft’s Privacy Statement.
  • Google Analytics: We may use Google Analytics to collect and analyse traffic data. Google may use cookies to collect information about your Website usage. For more information, see Google’s Privacy Policy.

You can opt out of personalised advertising by adjusting your browser settings, using your device’s privacy settings, or visiting the following opt-out pages:

11. Age Restriction

Our Website and services are intended exclusively for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you are under 18, please do not use our Website or provide any personal information to us. If we become aware that we have inadvertently collected personal information from a person under 18, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] so we can take the necessary steps to remove such information.

12. Responsible Gaming

Although BestAusPokie is a free social gaming platform that does not involve real-money gambling, we are committed to promoting responsible gaming practices. We encourage all users to:

  • Play for fun and entertainment only
  • Set personal time limits for gaming sessions
  • Take regular breaks
  • Seek help if gaming becomes a concern

If you or someone you know needs support, please reach out to the following Australian resources:

For more information, please visit our Responsible Gaming page.

13. Third-Party Links

Our Website may contain links to third-party websites, services, or content that are not owned or controlled by BestAusPokie. We are not responsible for the privacy practices, content, or policies of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. Clicking on a third-party link or advertisement will redirect you away from our Website, and the third party’s own privacy policy will apply.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. For material changes, we will endeavour to provide prominent notice on our Website or notify you via email (if applicable).

15. Complaints

If you believe that we have breached your privacy rights or the Australian Privacy Principles, you may lodge a complaint with us by contacting us at the details below. We will acknowledge your complaint within 7 days and investigate and respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

This Privacy Policy is governed by the laws of the State of New South Wales and the Commonwealth of Australia. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.